Can Artificial Intelligence help Society as much as it helps Business?

Delivering sustainable economic growth
Posted Aug 12, 2019 | McKinsey Global Institute, Jacques Bughin, Eric Hazan

Building and expanding on existing theories of welfare economics, Jacques Bughin and Eric Hazan of the McKinsey Global Institute simulated how technology adoption today could play out in future. Their key finding is that two dimensions will be decisive - and in both cases, business has a central role to play. They argue that artificial intelligence can help society only if leaders start embracing technological social responsibility (TSR) as a new business imperative. The second is the extent to which technology adoption is accompanied by measures to manage the labour transitions that will accompany it - in particular, raising skill levels and ensuring a more fluid labour market.


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