Workforce Ecosystems and AI

Delivering sustainable economic growth
Apr 18, 2023 | Brookings Institution

Workforce ecosystems consist of workforce participants inside and outside organizations crossing all organizational levels and functions, and spanning all product and service development and delivery phases. David Kiron, Elizabeth Altman, and Christoph Riedl suggest in their article for the Brookings Institution that the increasing shift toward workforce ecosystems creates new opportunities to leverage AI, and the increased use of AI amplifies the move toward workforce ecosystems. Within these systems, the use of AI is changing the design of work, the supply of labor, the conduct of work, and the measurement of work and workers. Examining AI-related shifts in four different categories, the authors offer a broad view of how a shift toward workforce ecosystems and the increasing use of AI is influencing the future of work.

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